1.7 out of 5!!!
https://www.trustpilot.com/review/www.amazon.com

Amazon is getting from bad to worse each day. They don’t have any clue of what they are selling and whether the products are getting delivered at all on time. Reaching their customer care directly is next to impossible. It’s too sad to see a company like Amazon providing such pathetic service

We’ve made countless purchases we’ve made from Amazon over the years. Amazon was our first go-to, but in more recent times we’ve been shying away from them and shopping elsewhere. One thing Amazon is good for doing is promising Free Same Day Delivery if you spend X-amount of dollars on qualifying merchandise. So, we bit the hook and they weren’t able to live up to their promise of Same Day Delivery. Basically, their mouth is writing checks their *** can’t cash.

Amazon buyers beware of purchasing electronics on Amazon, such as stereo components. It takes Amazon 30 days AFTER receiving these returned items to process the return and issue a refund. All reputable dealers of electronics (Crutchfield, Music Direct, Best Buy, etc.) issue refund payments within 1 business of receiving a returned item.

I returned an item and in app and in email i was told it would be refunded within 14 days of receiving the item and now the are said they have not received it even though in app it stats received and signed for and tell me my refund may take two months to resolve Absolute joke and the staff are rude and disrespectful and don’t care about customers

Scammers Where do they get the idea that they can charge a card that is no longer in the wallet. No customer service. Just stupid FAQs and you go round in circles. Absolute scammers.

Once was a great place to shop. Now theyve become predatory sharks. Claiming their driver delivered package when they did not. Bye A hello Wally. Wow walmart never looked so good.

Useless customer service now It’s stupid AI which keep moving in circle. Making so much money but didn’t have people to pay to solve problem.

Dont work with amazon they don’t give a shit about your safety as an employee im done with amazon i could not come fkr my first day because of weather but they don’t care

Not good as before. More better choice now.

Very very worst customer service, they are not giving proper solution. It’s a wast of time.

Bought shoes for a funeral at £35 with very limited tracking shown and was promised next day delivery but the delivery was delayed and may arrive within three days with no refund offered until the fourth day